MX and Autodiscover Records

Every domain name has unique settings that allow you to register it at one company while hosting email and websites at another. For Rackspace to host your email, you will have to "point" the MX records portion of these DNS settings to our email servers. In addition, you need to setup an autodiscover record so that users can easily configure Outlook using only their email address and password.

Contact your domain registrar and request the following change to your MX and autodiscover records. Or, if you have access to your registrar’s control panel for your domain, you can make these changes yourself.

MX Records

First Mail Server:

mx1.emailsrvr.com (preference 10)

Second Mail Server:

mx2.emailsrvr.com (preference 20)

Hostname*: 

@

Record Type:

MX

Address:

mx1.emailsrvr.com

Priority or Preference:

High or Low

*No Hostname, but @ is a common notation to describe the domain itself.

 

Autodiscover Record

Hostname*: 

autodiscover

Record Type:

CNAME

Address:

autodiscover.emailsrvr.com

TTL:

86400 (if Required)



Since it typically takes up 24-48 hours for the MX and autodiscover record changes to take complete effect, you may want to make this switch during non-business hours or when email activity is light.

Checking For Autodiscover
Checking For Autodiscover