Set Up IMAP - Outlook® 2003

If you would like to learn more about the differences between POP and IMAP, please see the help topic, "POP vs. IMAP."

For increased security, we recommend that you use our secure (SSL) servers, as detailed below. Note: If your internal system configurations require non-SSL ports, please see the "Email Server Settings" page for our full list of available servers and ports.

To set up Outlook 2003 for IMAP, perform the following steps:

  1. In Outlook, select Tools / E-mail Accounts.
  2. Click the Add a new e-mail account radio button.
  3. Click the Next button.
  4. Click the IMAP radio button.
  5. Click the Next button.
  6. Enter the following information:
     
    • Your Name—Enter your first and last name. This is the name that will appear in the From field of messages you send.
    • E-mail Address—Enter your entire email address (e.g., myname@mydomain.com).
    • User Name—Enter your entire email address (e.g., myname@mydomain.com).
    • Password—Enter the password for your email account.
    • If you want Outlook to check for email without prompting you to enter your password, check the Remember password box.
    • Incoming mail server (IMAP)—Enter the secure server name:
       
      secure.emailsrvr.com
    • Outgoing mail server (SMTP)—Enter the secure server name:
       
      secure.emailsrvr.com
  7. Click the More Settings button.
  8. Click the Outgoing Server tab.
  9. Select the My outgoing server (SMTP) requires authentication check box. Leave the default setting, Use same settings as my incoming mail server.
     
    Check authentication box
  10. Click the Advanced tab.
  11. Select the first This server requires a secure connection (SSL) check box.
  12. In the Incoming server (IMAP) box, enter the secure incoming port: 993
  13. Select the second This server requires a secure connection (SSL) check box.
  14. In the Outgoing server (SMTP) box, enter the secure outgoing port: 465.
     
    Port addresses form
  15. Click the OK button.
  16. Click the Next button.
  17. Click the Finish button.

IMAP Folders

Folders should sync automatically with an IMAP account; however, if you have added folders in Webmail and they are not showing in Outlook, perform the following steps:

  1. Select Tools / IMAP Folders.
  2. Click the Query button.
  3. Select the newly added folder(s), and click the Subscribe button.
  4. Click the OK button.
  5. Restart Outlook to update the folder list.