Migration Services

Your move to Rackspace is pain-free with our migrations options. Select our Self-Service option using our easy Rackspace Migration App to move your email data. Or, opt for our Supported options and let us handle your migration. With either option, you’re backed by a team of migrations experts every step of the way.

With the Rackspace Migration App, you can look forward to a smooth transition with no loss of important messages. Start your migration with a few clicks in the Control Panel. If you need help, you can count on dedicated migration experts to help you along the way.

Rackspace Migration App:

• Is free with no software to download
• Can be initiated and supervised from the Control Panel
• Moves email and folders (does not include calendar, tasks, contacts or notes)
• Displays progress and stats during migration

Self-Service Migrations Are Ideal for:

• Companies with too many employees to efficiently undertake a manual migration
• Admins uncomfortable with the manual migration process
• Customers wanting to maintain maximum control over their migration
• Resellers needing the ability to perform migrations for their customers
• Customers who need to move their email and folder structure only

How It Works:

• Log into the Control Panel
• Upload your user spreadsheet
• Set up and schedule migration using the Migration App
• Review migration summary report after migration is complete

Supported Migrations

Our Migrations Team has performed thousands of successful migrations. Supported migrations are monitored from start to finish by a migrations expert. With this option, you can populate your new Rackspace mailboxes with minimal effort and no worries about losing important messages.

Supported Migrations:

• Include expert monitoring, support, and error reporting
• Are priced based on your current email environment
• Offer split domain routing to stagger mailbox migration over a specified period
• Can be scheduled within 2 business days of a successful test

Supported Migrations Are Ideal for:

• Companies looking to populate new mailboxes without draining internal resources
• IT departments looking to offload the burden of migrating email data
• Organizations needing to move a massive amount of data quickly and reliably
• Customers who want the security of email experts migrating sensitive mail data

How It Works:

• Contact the Migrations Team to discuss needs
• Submit the Migrations Spreadsheet (Excel 104KB)
  and/or PST migrations worksheet (Word 68KB)
• View and approve estimate and migration date
• Test out your mailboxes post-migration

Supported Migration Details

Supported Email Migrations up to $250 in Value*
Chat now with an email expert for more information.

*Please note: Free migrations special includes up to 25 mailboxes migrated at no charge. Migration must start within 30 days of account activation.

Please Note:

• All data migrations require a test migration to ensure a successful connection can be made to the external mail server. There is no fee for the test migration.
• The pricing is for all mailboxes on a domain. Multiple domains can be combined if they are migrated from the same external mail server. Migrations from multiple mail servers are each treated as independent migrations.
• Expedited migrations are possible to resolve email emergencies provided there is proper access to the current remote mail system. Additional fees may apply. Contact a sales representative to discuss your specific needs and get a quote.

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