Our Customers

I am very satisfied with Rackspace. We were using GoDaddy for email hosting. Their customer service was so unresponsive that we switched to Rackspace, and it’s been a world of difference.”

As a web-based developer, I applaud your engineers’ incorporation of AJAX technology so brilliantly into the user interface. The look and feel is that of a desktop application.”

I believe in quality. I drink Italian wine, work on a Mac, fly British Airways, and use Rackspace Email. Quality can only be achieved by investing in quality business instruments, and one of the most important is email. In the long term, quality is the only thing that brings you business.”

About six months ago, we switched over to hosting our emails with Rackspace. Before this, we hosted clients’ emails on our servers. It cost a massive amount of support time, as well as server instability. Since we’ve switched over to using Rackspace for dedicated email services, our server issues and email support calls have gone down 99%.”

In a nutshell, Rackspace gets my highest marks for customer service and performance of the actual services. In this day and age, customer service is lacking everywhere, and as an independent computer service company, I know that customer service is of the highest priority next to your abilities.
I consider myself old-fashioned in providing top-notch service, and Rackspace matches that in every way, and it is an absolute pleasure to do business with them.”

We are absolutely delighted with the services and especially the customer support. We have been with Rackspace for almost a year, and I can tell you, Fanatical Support^® is more than a cliché, it’s reality!”

Before Rackspace, I was getting around 400 spam emails per day; now I am getting maybe one or two spam emails a day, which I can report using the webmail interface. I am very pleased that Rackspace customers are able to cooperate in reporting spam emails, thus greatly increasing the collective intelligence of the spam filters. Ever since we have switched to Rackspace for our email services, we are very confident in committing to providing state-of-the-art webmail and spam filtering to our customers.”

Email is crucial to the running of our business, and downtime has a direct and immediate impact on our ability to deliver our services. I sleep better at night knowing Rackspace is administering my Exchange environment, and I don’t need to worry about hardware or software failures. Having content screened for spam and viruses before it arrives in my office is another virtue of hosted Exchange that gives me peace of mind.”

As owners of a real estate company, email is a critical component to our business. Each time I send an email and attach a contract, I know my clients will enjoy fast delivery with zero-downtime. Over the years, we have had many technology meltdowns. Every time, Rackspace was there to fix our problem. The techs always remain calm and extremely efficient. As a business owner, Rackspace has become one of the most reliable players on my team. Keep up the good work!”