Our Customers

In a nutshell, Rackspace gets my highest marks for customer service and performance of the actual services. In this day and age, customer service is lacking everywhere, and as an independent computer service company, I know that customer service is of the highest priority next to your abilities.
I consider myself old-fashioned in providing top-notch service, and Rackspace matches that in every way, and it is an absolute pleasure to do business with them.”

I believe in quality. I drink Italian wine, work on a Mac, fly British Airways, and use Rackspace Email. Quality can only be achieved by investing in quality business instruments, and one of the most important is email. In the long term, quality is the only thing that brings you business.”

I am very satisfied with Rackspace. We were using GoDaddy for email hosting. Their customer service was so unresponsive that we switched to Rackspace, and it’s been a world of difference.”

Over the past 52 years, I never believed in calling technical support for help until I experienced Fanatical Support^® from Rackspace.”

The best part of Rackspace email’s service is that it has been completely set-and-forget. Once in place, it just works with practically zero maintenance. For a small organization with limited resources, this type of dependability is invaluable.”

Even as a technical person, there’s always been a certain amount of ‘black magic’ in email. After dealing with the literally dozens of applications, packages, extensions, and libraries needed to get email running smoothly; I was thrilled to hand it over to Rackspace. I want my email to just work without me thinking about it, and that’s precisely what I got.”

We’ve been using Rackspace for many years now. The service is excellent, and response time is terrific. Support representatives are always knowledgeable and courteous. The web interface is secure and easy to use. We are very happy and look forward to many more years of being a Rackspace customer.”