Our Customers

Our system administrator was never that knowledgeable or comfortable supporting our onsite Microsoft Exchange server. As a result, we had recurring problems that often took a day or two to resolve. We also used an old 2003 version of the software, which meant we were never able to support smart phones adequately. With Rackspace, we have the latest version of the software, full functionality, and no headaches. I wish we had switched to Rackspace years ago!”

As a start-up, we selected another email vendor, who in 3 months of service experienced several unscheduled outages. Because email is the life-line to our success, we had to find another vendor. We dreaded the migration but after researching, we decided to cut-over our services to Rackspace. The cut-over was planned and executed to perfection. I was aided in the migration of the data. Some of our email users had mailboxes in excess of 1GB and none were using .PST files.
 
Rackspace had the migration completed in less time than quoted and everything went un-noticed by our users! We have not experienced any issues and the reliability is fantastic. I could not speak more highly of their support people when I do have to call for assistance.”

Rackspace provides us the stability and reliability we require to effectively function in today’s fast-paced, ever-changing environment. By utilizing this application-as-a-service, we minimized our technology exposure and ensured that we will always have the best-of-breed technology and a solution we can count on.”

After a bad experience with a low-cost Exchange hosting company, we turned to Rackspace. The minimal price difference is well worth it. Now, I don’t have to worry about a disruption in service or anything else…it just works…all the time. And setting it up couldn’t have been a more pleasant experience; the customer service provided by Rackspace is absolutely what they promise!”

The Rackspace support staff was always available to make sure steps were being taken to preserve our existing data, and that integration was as seamless as possible. In addition to the always present support, the web-based management interface makes mailbox management a breeze, including mobile setup across different platforms.
 
I wouldn’t hesitate to recommend Rackspace to anyone looking into a hosted Exchange solution.”

Although I still like Gmail, it wasn’t right for our business needs. When you partner with Rackspace, you’ll get a great product without the expense of buying and managing Microsoft Exchange on your own. Last and most important, Rackspace support is the best I’ve found. Not only do they have a fast response time, they actually answer your questions and fix your problems.”

We like using Rackspace for the same reasons we like reselling it: American-based tech support, transparency on scheduled maintenance, great online tools, and unsurpassed uptime.”

Rackspace solved my email outsourcing needs. Previously, I had disparate providers for email, virus, and spam checking, but now I simply use Rackspace. It’s provided me a more holistic solution at less money per mailbox. I go months without even thinking about email, whereas it was our 2nd largest headache in the past.”

Living in South Florida and going through hurricane season each year, it is important to my business that communications with our customers worldwide is not interrupted because of severe weather. In all the years we’ve used Rackspace, I don’t think ever we’ve been without service. They let you know when they’ll be down for upgrades or, by the off chance, experiencing technical difficulties. The support department is very professional. They patiently worked me through several issues from setting up a BlackBerry^® to helping me with upgrades. If you’re looking for a reliable, professional email hosting service, Rackspace is the answer.”