Our Customers

I really do feel that I have an IT team behind me keeping my life lines of communication open at all times. Above all else, the reliability of the service is second to none. If you are serious about email, whether you have 1 or 1000 mailboxes, Rackspace is a must.”

We are extremely pleased with Rackspace email hosting. The service has been extremely reliable, the support has been prompt, and the intelligent spam protection is phenomenal. Not only are we happy customers, but we have also referred many of our own customers to Rackspace email hosting as well.”

We like using Rackspace for the same reasons we like reselling it: American-based tech support, transparency on scheduled maintenance, great online tools, and unsurpassed uptime.”

I can say without hesitation that Rackspace is the only vendor/partner that I have never had an issue with. And the few times we’ve had technical questions or concerns, their support staff responded quickly.
 
Email is vital to our business as our online ordering system is tied into the email system – every time a customer orders something from us, it comes to us as an email notification. If our email isn’t working, we aren’t working! If you are looking for an online email provider, I recommend looking at Rackspace. Pricing is aggressive and the mailbox capacity is more than we’ll ever need.”

Rackspace lets me work from anywhere in the world with complete certainty and peace of mind. I can have the lifestyle I desire and a way to ensure I can enjoy it.”

As owners of a real estate company, email is a critical component to our business. Each time I send an email and attach a contract, I know my clients will enjoy fast delivery with zero-downtime. Over the years, we have had many technology meltdowns. Every time, Rackspace was there to fix our problem. The techs always remain calm and extremely efficient. As a business owner, Rackspace has become one of the most reliable players on my team. Keep up the good work!”

Before Rackspace, I was getting around 400 spam emails per day; now I am getting maybe one or two spam emails a day, which I can report using the webmail interface. I am very pleased that Rackspace customers are able to cooperate in reporting spam emails, thus greatly increasing the collective intelligence of the spam filters. Ever since we have switched to Rackspace for our email services, we are very confident in committing to providing state-of-the-art webmail and spam filtering to our customers.”

In a nutshell, Rackspace gets my highest marks for customer service and performance of the actual services. In this day and age, customer service is lacking everywhere, and as an independent computer service company, I know that customer service is of the highest priority next to your abilities.
I consider myself old-fashioned in providing top-notch service, and Rackspace matches that in every way, and it is an absolute pleasure to do business with them.”

About six months ago, we switched over to hosting our emails with Rackspace. Before this, we hosted clients’ emails on our servers. It cost a massive amount of support time, as well as server instability. Since we’ve switched over to using Rackspace for dedicated email services, our server issues and email support calls have gone down 99%.”