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Rackspace Email & Apps Blog All posts by Kirk Averett

Launch: Noteworthy Search 2.0 Release: Speed, Quality and Scalability

March 20th, 2009 by Kirk Averett

If you use e-mail to do business, you probably receive an exorbitant amount of emails every day, each of which is important to the work you do. Keeping track of all that data in your head is near impossible, so, you try to filter and segregate incoming messages to better… 

At-a-glance scheduling

January 19th, 2009 by Kirk Averett

I love the shared calendars feature in Noteworthy Webmail. As a project manager for Mailtrust, a lot of what I do involves scheduling meetings with various people to discuss priorities, work out processes, and plan our work. Since we have a fairly flat leadership structure, our managers are typically in… 

Updated Email Client Setup Movies

May 3rd, 2007 by Kirk Averett

Our support page with information for configuring email programs has been recently updated to include new versions of our setup movies. The setup movies now have a nice narrator voice to go along with the clear illustrations of how to configure each email program. See the list of movies and… 

Why We Chose Amazon for Data Backups

November 29th, 2006 by Kirk Averett

Bill wrote a great article on why we’re using Amazon for data backups instead of Rackspace, where our primary servers are hosted. Here it is, if you’re interested. 

Great Ideas

November 22nd, 2006 by Kirk Averett

A couple of months ago we launched Idea Central, a website where our customers and employees can submit ideas for things they’d like us to work on. This has turned out to be one of the best moves we’ve made in a long time. In just two months we’ve accumulated… 

More Storage for our Customers

November 20th, 2006 by Kirk Averett

I’m happy to announce that we recently started offering a lot more storage space to our retail customers and reseller partners. Retail customers (those that sign up online) now have a choice of 1GB, 5GB, and 10GB mailboxes. Existing customers can upgrade storage plans today, for free, from the My… 

Webmail.us, Amazon S3, and Our New Data Backups System

November 6th, 2006 by Kirk Averett

Several months ago we set out to improve the way we perform email data backups. We were quickly outgrowing our legacy tape backup system. Backups were taking too long to process and data storage costs weren’t scaling the way we wanted them to. We looked into building our own disk-based… 

You’ve Got Mail, Now You Can Check It

November 4th, 2006 by Kirk Averett

Have you ever been out of the office, wishing you could check your email? Well now you’re in luck. Last night, Mike and Matt stayed up all night putting the finishing touches on the first version of Webmail Mobile, the new way to check your email from your cell phone.… 

Webinar: Getting Rid of the Email Headache

October 31st, 2006 by Kirk Averett

We’re going to host our first ever Webmail Webinar this Thursday, November 2nd at 4pm, EST. The goal of the Webinar is to educate prospective private label resellers (and other businesses that would like to listen in) on how we can help them more effectively manage email. Here are the… 

Group List Enhancements

October 30th, 2006 by Kirk Averett

The following enhancements have been uploaded to Group Lists as a result of Hackathon 3.0: - You can set the reply-to on a Group List to either the sender or the list - You can set the recipients as “All Mailboxes”, “All Mailboxes + Aliases”, or “Specific Mailboxes or Aliases”… 

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