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Archive for September, 2009

Portal Systems Saves 300 Hours a Year with Rackspace

Portal Systems, a network solutions firm, uses the Rackspace Reseller Program to add value and reduce complexity for their clients. The Northern Virginia-based company currently manages about 100 clients under the reseller plan. “We were all ready managing the email accounts for our clients. As a reseller, we could do it all from one control [...]

New Features in Beta for Rackspace Email

For those of you who don’t already know, we have a beta version of our webmail product for Rackspace Email – https://beta.apps.rackspace.com. We use this version, affectionately known as simply “beta,” to get our newest features into the hands of customers as soon as possible, so we can get valuable feedback and work out any kinks [...]

Don’t Put All “Emails” In One Basket

There is a proven theory in the investing world about how one should not put all their eggs in one basket. In a word, diversification. The logic of diversification has been applied to many circles of life, but it is now proving to be good advice in communications, especially email. Several of the consumer email [...]

Launch: Auto Delete Invitations

I receive several event invitations a week—sometimes even several a day. Every time I get an invitation, I either accept or decline, and then I delete the email. The way I see it, if I can’t attend the event, I don’t need to keep the invitation. And if I accept the invitation, the event information [...]

Is Email Dead?

Many blog posts have written about the share shift of email toward social media apps, like Facebook. A post on ReadWriteWeb yesterday attempts to explain this. But, this is not a race to zero for email—especially in the business world. Why? Because businesses want to have their employees digitally communicate using a corporate email account [...]

Rackspace Rescues MariTool from Deliverability Issues

To thwart spam, email providers use aggregated blacklists to determine whether to deliver an email to the inbox or the spam folder, or reject it completely. The blacklist is a reference point for IP addresses identified as sending spam. The list is compiled from IP address traffic patterns and user feedback. Some providers allow their [...]

[Email Tip] Don’t Send Stupid Stuff

Oh no! I can’t believe I forgot to attach the file I spent so much time describing in that email. Guess I’ll have to send a follow-up “here is the file…” email. Ever happened to you? Ever sent an email and forgot to include a team member? Or, send a message and leave out a [...]

Ben Hubbard Named Top 20 Under 40

Congratulations to our Director of Internal Operations here at Rackspace Email & Apps, Ben Hubbard, who last week was named one of the top 20 business leaders under the age of 40 in central and southwest Virginia by the Blue Ridge Business Journal.  You can check out the online version here.  Ben’s profile is on [...]

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