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Archive for May, 2009

Get Support the Way You Want – Live Chat Support Now Available

LOL, BRB, and TY That’s right, we understand that lingo and see lots of those acronyms flying across our screen now that we officially launched live chat support. And now you have one more medium to contact us for help. (For those that don’t know–LOL = Laughing Out Loud, BRB = Be Right Back and [...]

Discussing SaaS live on VoiceAmerica.com Tomorrow

Global Software as a Service (SaaS) revenues are expected to soar 22% this year, from $6.6 billion in 2008 to $8 billion in 2009, according to a recent study by research giant Gartner, Inc. By 2013, those numbers are expected to double. Leading the charge, home-based businesses already doubled their SaaS adoption in 2008, growing [...]

Using Internet Explorer for Outlook Web Access (OWA)

If you signed up for Microsoft Exchange, you can access OWA (Outlook Web Access). OWA is the cross-platform, web-based application that allows you to access Exchange accounts online. It’s the way Microsoft provides webmail capabilities for Exchange. The Microsoft OWA web interface has two versions: OWA Premium and OWA Light. Which version you’re presented with [...]

Launch: Rackspace Email 7.0

As a Product Manager, I get pumped whenever we release a new version of our products. This is especially true of the latest release of Rackspace Email 7.0. Over the past six months, the development team worked extremely hard to build exciting new features for me (yes, I use the product every day) and, more [...]

What’s in a Name?

Over the years, we’ve gone through several iterations of the company name. Like a brilliant artist naming his masterpiece, we’ve tinkered with a few names but just can’t seem to make up our minds. Picking the right name has been more challenging than creating our premium email service. But we won’t have to worry about [...]

Impact of the Month Award for April

Every month the Blacksburg office has a company all-hands meeting to talk about updates, celebrate birthdays, give out prizes for contests, and recognize someone for the “Impact of the Month” award. All of this while enjoying lunch and cake on the company. It’s great being able to come together as a team, spend a few [...]

2 Billion Emails Served

Today during a company lunch our CTO, Bill Boebel, ran through some of our numbers. He didn’t present financial numbers, instead he showed us all some really interesting data points for the month of April. It is always interesting to stop for a minute and reflect on what we have accomplished. So what did April [...]

Transparency Matters

We know that communication is extremely important to all of our customers. We appreciate this fact so much that we developed an internal tool to further facilitate communicating with our customers. The second version of this tool, internally named Broadcast, was just launched. This is an internal tool that allows us to update our system [...]

Rackspace Hosts a GNU/Linux Legend

On April 20th, we hosted a very special guest from the Free Software Foundation and GNU/Linux software community. Our special guest was, none other than Richard Stallman, author of the GPL free software license and the bulk of the GNU+Linux operating system that most Linux distros rely on today (including gcc!). Stallman was in town [...]

Glimpse into Hackathon 7 Projects

Hackathon 7 is underway at the Mailtrust office and there are lots of interesting projects being worked on. I want to highlight just a few to show you they type of projects being worked on: Please Note: Projects that are showcased as a part of this event may or may not make it into the [...]

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