Despite what some clothing labels may say, one size doesn’t always fit all. We at Mailtrust don’t believe that one Exchange mailbox size fits all either. That’s why we’ve introduced the concept of flexibility in the allocation of mailbox storage in the latest release of the control panel. This feature allows administrators to reduce the [...]
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Archive for December, 2008
Bridging the Gap…
by Pat Matthews on December 29, 2008 | 1 Comment
Have you ever gotten a Product Announcement from Mailtrust and thought, “So what?” Ever wished and hoped for a new feature, but still haven’t seen it? I’m willing to bet that when this happens, you shrug and say, “Oh well.” I’m also willing to bet you wish it didn’t have to be that way. In [...]
Get ready for SaaS
by Nell-Marie Colman on December 19, 2008 | No Comments
Recently Gartner released results from major enterprises around the world that showed planned increases for adoption of Software-As-A-Service (SaaS) for businesses. SaaS is an application delivery method giving access to software and applications on a one to many basis, usually based on subscription fees. This method allows businesses to skip the expense of investing in [...]
Adapting and changing
by Brian Hartsock on December 17, 2008 | No Comments
Making big changes to an application is hard, but sometimes necessary. When we added Exchange, we knew the Control Panel would need some dramatic changes. Making that change and helping our users adapt has been a great learning experience. About a year ago, development began on the next version of the Control Panel. Not only [...]
Lost in the translation?
by Lizetta Staplefoote on December 15, 2008 | No Comments
To reduce labor costs, many businesses are relocating customer support operations to places like India, China, or Eastern Europe. The move may trim corporate bottom lines but customers often pay the price in the form of communication disasters and potential security issues. Trying to communicate regarding mission critical activities with someone who lacks a firm [...]
POP or IMAP?
by Cameron Nouri on December 9, 2008 | 1 Comment
You may have heard the terms “POP” and “IMAP” before. And you might have wondered which one is right for me? Well, try and imagine your email program, for example Outlook, as if it is your receptionist. Just as a real receptionist takes phone messages for you, an email program takes your email messages. When [...]
Email is not for every message
by Cameron Nouri on December 5, 2008 | No Comments
Email communication eliminates 93% of the communication equation. Without body language, facial and vocal cues, words alone can easily be misunderstood. According to Edward Muzio of Group Harmonics, the standalone words in our email can create more misunderstanding than understanding. “. . . an email exchange makes it virtually impossible to convey visual cues (55 [...]
Got Ideas?
by Cameron Nouri on December 3, 2008 | 1 Comment
Customer feedback is a huge part of our success here at Mailtrust. It’s how we built one of the fastest growing email hosting businesses in the world with over 900,000 happy users. And, as you can imagine, we want to continue that trend. So, we created a new way to get your ideas on how [...]
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