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Numbers Speak: Black Friday, Thanksgiving, Cyber Monday & Cloud Trends

The holidays brings an increase in an online shopping and consequently brings an increase in cloud usage. We found it interesting to look at the numbers from the holiday shopping season released by comScore, Deloitte and Google Trend data. We’ve taken some of these numbers and published them in the following infographic – we hope you find it interesting!

 

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2011 Online Shopping Guide and Internet Safety Tips

The 2011 holiday shopping season is here. We’ve saved you some time and put together your very own online shopping guide with best practices on how to avoid identity theft when shopping online, best coupon sites, some cool shopping apps and best days to shop. Take a look.

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Mobile Security: Smishing, Vishing, And The Rise Of Mobile Computing

The mobile computing landscape is drastically changing. More functionality and adoption means more hackers are targeting mobile devices. This year marks the first year smartphones will out sell all other computers combined, including mainframe computers, desktops, laptops, and tablet PCs. Take a look at this infographic to learn more about the latest mobile security trends and ways you can protect yourself.

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<img src="http://c179631.r31.cf0.rackcdn.com/future_of_mobile_infographic_rackspace.png"
alt="Mobile Computing" width="510" height="3864" /> </a> 

Rackspace Voted Best Exchange Hosting Provider

The Redmond Magazine 2011 Readers Choice Poll results are in, and Rackspace comes out on top. This is the first year that the poll included a category for Exchange hosting providers, and Redmond Magazine’s readers overwhelmingly gave their support to the Rackspace Hosted Exchange product with nearly 40% of the vote against five other providers.

The Hosted Exchange product delivers the complex email application and hardware as a cloud-based service managed via an intuitive control panel interface. IT teams appreciate the service for making their jobs easier and business owners prefer Exchange as a service because it’s less expensive than an on-site deployment. Currently, nearly a quarter of a million Exchange mailboxes are hosted at Rackspace.

View complete poll results.
Learn more about Rackspace Hosted Exchange.

Top 10 iOS 5 Features, Widgets, and Shortcuts

From Mike Mayo, lead iOS developer for Rackspace.

The release of iOS 5 — the latest update to Apple’s mobile operating system, which powers both the iPhone and the iPad — is chock full of shortcuts that empower users with easier to access some of the system’s core functions. Below is list of the top 10 tips and tricks incorporated into the latest version of iOS:

Click here to download PDF.

1. Filter Notifications.

Lots of good stuff in Settings -> Notifications. For every app you have, you can choose whether or not you want banner notifications or alerts. Most importantly, you can turn off badges. If you get a lot of email, it’s a great stress reliever to turn off the unread email count badge on the Mail app. As an added bonus, you can also do this in the Mail app for Mac.

2. Set Phonetic Name Fields.

In Contacts, you can set phonetic name fields to help ensure Siri doesn’t mispronounce the names of your friends, family members or colleagues. You can also set up your own relationships (spouse, sibling, etc) on your own contact entry. Then when you say to Siri “text my wife,” it’ll go to the right person.

3. Tap to the Top.

If you’re looking at a long list of things such as email, and you’ve scrolled down pretty far, you can get to the top instantly by tapping the status bar (this is the part of the screen at the top with the carrier info, time, and battery life information).

4. Custom Tones for Alerts.

Likely to be more relevant for the iPhone than the iPad, iOS 5 now allows users to configure custom sounds for notifications from various applications. For instance, one sound file can be used to alert the user to the arrival of a new text message; another sound file for tweets; yet another for new incoming email; etc.

5. Using the Camera from Locked Screen.

With iOS 5, the camera can be used to take pictures even when the phone is locked. Simply double tap the home button on the iPhone, and a camera icon will appear next to the slide bar that unlocks the device. Press the camera icon and the camera app is launched, enabling photos to be taken quickly and easily. For security reasons, only photos taken in the current session will be viewable; to view all the photos on the camera app, the device will need to be unlocked.

6. Split Keyboard for the iPad.

For iOS 5 on the iPad, a small button appears on the bottom right of the keyboard that allows the keyboard to be moved up and down the iPad’s screen — and also allows for the keyboard to be split into two pieces, making typing with thumbs easy. This simple shortcut can make the iPad much better suited for content production.

7. Auto-Text Shortcuts.

Another trick in iOS 5 great for those who plan to use their iDevices largely for content production — i.e. email, text — is that of auto-text shortcuts. Users can now easily program keyboard shortcuts into iOS, effectively creating their own form of shorthand ideal for communicating via handheld devices like the iPhone.

8. Location-based Reminders.

Although region monitoring has been a part of previous version of iOS, with iOS 5 comes a big leap forward in the form of reminders. As the name suggests, reminders are a notification service that remind users of events or tasks to be completed at a given time — or a given place. And with iCloud, another new feature in iOS 5 that enables all iDevices to be synced and files to be shared, setting a reminder on one device can cause the alert to appear on any user’s iDevice if the conditions are being met.

9. Access Siri without Unlocking Phone.

On the iPhone 4S, you don’t have to unlock your phone to access Siri. If you have built-in Bluetooth in your car, for example, you can reach into your pocket and hold down the home button for a couple of seconds and ask Siri to text message a contact, all while keeping your eyes on the road.

10. Enable Emoticons.

Ever wonder how your friends add smiley faces to all of their text messages? It’s easy to enable in iOS 5. Go to Settings > General > Keyboard > International Keyboard. Tap to add a new keyboard then proceed to tap on the Emoji from the International Keyboad list. The emoticons will now be available on the keyboard behind the global icons.

As iOS has evolved over the past four years, the computing power of these mobile devices is growing at an alarming rate. With judicious use of shortcuts and all that iOS has to offer, users can get the most of these computers and maximize their productivity without compromising convenience.

Click here to download PDF.

Rackspace Chairman, Graham Weston, Visits Raxburg

A couple of weeks ago, the chairman of Rackspace, Graham Weston, visited the Blacksburg, VA office, also known as Raxburg. Situated near the Blue Ridge Mountains and literally steps away from Virginia Tech, the alma mater for many in the office, Raxburg serves as a center for software and app development, in addition to housing product management, user experience, HR, and IT teams. During his visit, Weston toured the office and gave the keynote speech for the Roanoke-Blacksburg Technology Council (RBTC)’s Fall Membership Gala. I had the pleasure of meeting Weston and I thought I’d share my experience with you.

The visit started off with Graham speaking to the ‘under renovation’ Blacksburg office.  The story of Rackspace is really amazing.  It’s a story of challenges and triumph.  Rackspace did not quite start off as a customer service organization – we learned after many failings that Fanatical Support® was the right way to go.  Our company went public during the recession, yet we have grown exponentially during the worst economy since the Great Depression. 

Later that day, Graham presented the keynote speech.  In it, Graham gave an inspiring and educational talk about customer service and how this economy is the right time for the members of the RBTC to reach for glory. 

The evening was capped off with deserts and drinks.  Perhaps the coolest moment for me was meeting Graham Weston, I can’t begin to tell you how kind and friendly he was to me and everyone else in attendance.  He made his way around each table of Rackers and introduced himself.  I even had a couple minutes to share my Rackspace story with him. Graham Weston’s visit has helped me further understand why Rackspace is exceptional.  Watch his keynote speech below.

RBTC 2011 Fall Membership Gala – Keynote Speaker: Graham Weston, Chairman of Rackspace from Roanoke-Blacksburg Tech Council on Vimeo.

 

[INFOGRAPHIC] Tragedies in History and How Technology Could Have Prevented Them

One can only wonder how the world would have been different if we had the technologies we have today back in the day. Modern technology is just that, modern, and ten years from now, we might be wondering how we did it with just our iPads. Technology makes history happen. Check out this fun infographic that takes a look at historical events and how they would have been different with the resources we have today.

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Infographic_HistoricalDisasters.png" alt="Cloud Technology"
width="510" height="1988" /> </a> 

 

What’s in the Rackspace Secret Sauce?

rackspace strengthsAccording to Wayne Roberts SVP of Hybrid, and former SVP of Human Resources, Rackers are Rackspace’s “secret sauce.” What’s the recipe? In any successful recipe, certain ingredients serve as the palette for the overall taste of the dish. Even though we regard it as secret, we’ll share one way we strike the right ingredients for a perfect taste.

The Gallup Organization’s Clifton StrengthsFinder evaluation is an integral tool Rackspace uses to identify a Racker’s most powerful talents and build a career path that taps and leverages those strengths. The evaluation is based on over 30 years of research, pioneered by Donald O. Clifton, PhD, geared toward refocusing organizations from fixing weaknesses to fostering employee strengths.

Our Strengths? The strengths testing presents 180 self-descriptors to match individuals based on over 30 personality themes. After testing, employees are provided with resources to understand how to put their strengths to work. Teams are encouraged to discuss team strengths to help employees understand each Racker’s unique strengths-set. Rackspace began the program in 2003 with each employee evaluated as part of the onboarding experience. By letting the team member with high Input® chew on research all day, keeping the high Restoratives® busy solving problems, and focusing the Maximizers® on stimulating excellence; everyone reaps more job satisfaction. The top three Rackspace strengths are:

  • Learner®: People strong in the Learner theme have a great desire to learn and want to continuously improve. In particular, the process of learning, rather than the outcome, excites them.
  • Achiever®: People strong in the Achiever theme have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.
  • Relator®: People who are strong in the Relator theme enjoy close relationships with others others. They find deep satisfaction in working hard with friends to achieve a goal.

That means we’re a bunch of learning addicts, who enjoy the thrill of working hard and building close relationships around achieving common goals. And, those are just our top three; the organization is full of a variety of strength combinations that come together to achieve greatness at Rackspace every day. According to the Gallup Organization, strengths-based employee development programs yield employees that are six times more engaged in their job and three times more likely to identify their quality of life as excellent.

For more information on strengths testing, visit the Clifton StrengthsFinder.

Bring your strengths to Rackspace. View open positions now.

Rackspace Featured on CNN Money

CNN Money visited the Rackspace headquarters a few weeks ago to shoot the following video as part of their “2011 Best companies to Work For” video series.

A little background on the video: After a few tough months of making improvements to Rackspace Archiving, we finally introduced Rackspace Archiving 2.0 in June. During the party to celebrate our successful launch, the Support folks needed to release some steam from the old version, so we took it out on the server box the product lived on. CNN found the video online and came to San Antonio to do a story about Rackspace culture. That’s how Rackers turn a negative into a positive! Check out our bat swinging skills.

3 Quick Reasons Why Internships at Rackspace Are Worth It

Rackspace has acquired reputation as a great place to work full-time, but its summer internships are nothing to sneeze at.  Here are three reasons why:

  1. Real Responsibilities: When people hear “intern,” they usually think of a fresh-faced youngster working hard to make sure all the real employees get their coffee just the way they like it.  Not so at Rackspace.  This summer, the interns did real work: the developers wrote code that went out to millions of users; the QA intern, George Zhang, tested code that also went into production; and my market research helped guide strategic planning for the product team.  And I still have no idea how the executives take their coffee.
  2. Extra Projects: Our work wasn’t just the dull grind day in and day out either.  Rex Card, a technical project manager, asked the interns if we would help him build an internal product that he had in mind, and a couple of us took him up on it. Rackspace had us present the project to the entire company at one of the monthly town halls, and it has already been implemented.
  3. Culture: Rackspace is famous for its culture, and it exceeded our expectations.  Our work and extra projects were invigorating in their own right, but Rackers (as all employees are called) always have events to look forward to.  In the few months I’ve been at the company, Rackspace has taken us tubing on the New River, organized a day where employees got to pie their managers, and had ice cream from Coldstone Creamery delivered to the office.  Around here, it’s a safe bet that we’ll have a good event once every week or two.

If you want a comfortable internship where you can leverage your coffee shop experience, look elsewhere.  But if you want to be challenged, supported, and rewarded for your efforts; Rackspace will be looking for a new batch next summer. Visit RackerTalent.com to learn more about Rackspace culture.

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